Using eScan is quite an experience for me as I did not know how much viruses I am receiving. For I am very cautious, I always delete strange emails that I have never had any negative impact. This way the Norton virus scanner I have had no work to do - however, I somehow would like to know if it had detected such viruses. On the other hand, if not ... - In essence I have fallen in love with eScan and it responds with providing a feeling of protection :-)

I have the Norton scanner within Norton Utilities where I find it difficult to disable functions. It is not very intuitive to handle.

A little question: when closing down the computer eScan (I think it is eScan) looks at the diskette drive A. I mean to have read something about it but I am not able to find it again.

I hope this email finds you well. Kind regards,
Andreas

April 17th, 2003.

Re: Anti-Virus: Personal support and help, when needed, is a very big issue with me. After all, I have become very sensitized after dealing with Zone Labs. :) I had PcCillin, and I know many like it, and I did before they seriously bloated it... Also, it constantly writes to my hard disk, up to 30 times per second, as part of some type of "security scheme" according to trend micro. Unfortunately, all these disk writes are logged in my GoBack file and take up valuable space that's needed for tracking purposes. Trend says there's no way to reduce or turn it off.

I also tried others, i.e. nod32 among them. I just didn't like either the features or restrictions of some of these programs. Largely preference. Oh, and wrt Nod32, I didn't like 3+ nag screens that popped up during bootup and seemed to interfere with several reboots. I understand they would go away with the paid version, but it irritated me. There were some other issues, but the're partly preference, too.

Then... I responded to Pete Milne's kind post, checked out his product, Escan, and decided to give it a test drive. I really like it. AAMOF, I liked it so much, that it only took me a few hours to decide to buy it. In a nutshell, it's lite, fast, feature rich, uses Kasperky's kernel as the heart of the program, and you can actually talk to a knowledgeable, friendly guy in the process. And, it scans mail at a low level before it reaches your email program, so there's no configuring necessary wrt a particular email client. I'm no computer guru, but I think I understand their low level driver that intercepts baddies before it gets up to the tcp/ip stack. How many AV programs use this low level filtering is something I'm not familiar with, but I perceive this as a plus.

For those who are interested, click on www.milneweb and check it out for yourself... and if you're not interested in computers (then, like why would you be reading this), you can read about Calving and other agricultural pursuits. :) And, as we used to say on the cigar board... "nada" which basically means Pete didn't ask me to say anything, isn't aware that I am, and no remuneration of any kind has been afforded me other than a good product and superlative, personal help.

Hope some of this may be of help to fellow pilgrims looking for firewalls and AVs. :)

Best,
Nathaniel Hummel

p.s. On bootup I used to have 65% free resources, now I have 74-75% free. With all the bells and whistles I feel compelled to hang on my system, this is a big plus for me.

April 11th, 2003.

Dear Lenny,

Thank you for your response! You have answered all my questions, and it was your reply that swayed me to purchase eScan Internet Security Suite. This is exactly the kind of support I look for whenever I buy any software, and it is most important with security related programs. But it is all too rare to find.

Thanks again for your kind and thorough reply; your reply clinched the sale of your software! Best wishes to you for a Good Life always!

April 7th, 2003.

Hi Swapnil and Vidya.

You guys/gals are really great and wonderful in my books. Your response is fast, and your concern for your client exemplary. Thank You very much indeed.

Thanks again for your excellent service.

April 5th, 2003.

PERFECT! That problem is now fixed. Thank you so much for your very quick response to this issue. I am VERY impressed by everyone's professional commitment to your products and your perspective customers.

Thanks,

April 4th, 2003.

I tried your eScan pro trial edition and liked it so much, that I bought it online. It seemed that part of the things that seemed to come with it that was in the opening credits were things like Window Washer. I just wondered where one was supposed to find these programs and such? I know it was supposed to be a whole package of programs besides just the antivirus. Just wanted to make sure I wasn't missing anything.

Thanks,

March 27th, 2003.

Gr8 to see eScan with powerful features. Congrates to MicroWorld Technical Team.

Best Regards,
ZH
Al Yamama IT Division
Riyadh

March 26th, 2003.

Thank you for your reply regarding the upgrade to E-Scan version 2003. Please do let me know when you launch this version.

I must commend you and your staff for your excellent service, professionalism and attention. In today's business arena, such outstanding performance is rare indeed.

Again, thanks.

Regards,
Dan Jeremiah

January 27th, 2003